When it comes to our custom promotional items, some production time is required. Here’s how our ordering process works so you know what to expect:

1. Submit Your Artwork: Provide your artwork or instructions when you place your order, or email us the information or art file at info@custombetbag.com. We’ll create a pre-production proof for your approval within 1-2 business days. Need it faster? Just let us know, and we’ll speed things up.
2. Approve & Pay: Once you approve the proof and pay for your order, it will move into production. Production times are calculated in business days. Many of our products offer selectable production times, so you can choose to expedite the process or save money with a longer production schedule if you’re not in a rush.
3. Shipping: After production, your order is shipped using your preferred method.

To keep things simple, we provide an estimated arrival date for each of your products before you check out, and you can adjust your production and shipping speeds to meet your needs right on the same page.

If you need your items by a specific date, please mention your in-hands date in your order comments. Our dedicated team is here to ensure your event is a success. Whether it’s rush processing, suggesting faster alternatives, or finding other ways to expedite the process, we’re ready to help.